terms of service

The "Koushincha Online Store Terms of Use" (hereinafter referred to as "these Terms") established by Less Than More Co., Ltd. (hereinafter referred to as "our company") stipulates the conditions for use of the service (hereinafter referred to as "this service") operated by our company under the name "Sumekami-cha Online Store" between our company and customers (hereinafter referred to as "customers") who use this service.

When using the Service, you must comply with these Terms and Conditions.

Article 1: Agreement to the Terms

When you use the Service, you are deemed to have validly and irrevocably agreed to these Terms (including related terms such as the Privacy Policy; the same applies below). In addition, you are deemed to have agreed to these Terms when you start using the Service.

If you are a minor, you must obtain consent from your parent or legal guardian before using the Service, and you will be deemed to have obtained consent from your parent or legal guardian by starting to use the Service.

Even if any part of these terms and conditions is found to be invalid by law, the remaining provisions excluding the invalid parts will remain valid, and your consent to the remaining parts will remain valid.

We reserve the right to change these Terms as necessary, and if you continue to use the Service after any changes have been made, you will be deemed to have agreed to the revised terms.

Article 2 Use of the Service

In order to use this service, you must enter or register the required information accurately. The Company shall not be liable for any damage or disadvantage caused by errors in the registration information.

Furthermore, if the Company determines that any of the following applies to you, the Company may suspend your use of the Service, cancel the purchase contract, or take other necessary measures without prior notice.

  • If we are unable to contact you due to an error in your registration information
  • If the person is an antisocial force or has ties to such forces
  • If you are unable to pay or if bankruptcy proceedings have begun
  • If you have previously been suspended from using the service due to a violation of these terms and conditions
  • If you do not have legal capacity to enter into a valid transaction
  • If a payment service provider requests you to stop using this service
  • If your payment service is suspended

In order to use this service, you must prepare the necessary communication environment and terminal equipment at your own risk and expense, and we will not be liable for any problems arising from them.

When using this service, you may be charged the product price, consumption tax, delivery fee, payment fee, etc. Details will be subject to the conditions stated on each product page.

Furthermore, if the Company determines that a customer belongs to an anti-social force, the Company may suspend the customer's use of the Service without prior notice and shall not be liable for any damages resulting from this.

At our discretion, we may change or terminate the content of this service. In the event of force majeure such as a disaster or other such circumstances, or if we deem it necessary, we may suspend the provision of this service with prior notice. However, in the event of an emergency, prior notice may be omitted.

Article 3 Purchase of Products and Payment

A sales contract is concluded when a customer applies to purchase a product and our company accepts the application. If the application details are not recorded correctly in our system, our company will not be liable for any damages or disadvantages caused by this.

Once the sales contract has been concluded, you cannot cancel or terminate it.

The customer must pay the price within the deadline in accordance with the method specified by our company, and if payment is not made, our company may cancel the sales contract.

Ownership of the products is transferred to you at the time of delivery, and we will not be liable for any problems that arise after that point.

Article 4 Delivery, Returns and Refunds

We will deliver the product to the address in Japan specified by the customer through our affiliated delivery company. The delivery conditions will be in accordance with the terms and conditions of the delivery company.

In principle, shipping costs are to be borne by the customer, and if there are special provisions on individual product pages, these shall be followed.

Returns will only be accepted if the following conditions are met:

  • If the product is defective
  • If you receive a product that is different from the one you ordered

Returns will not be accepted in the following cases:

  • If more than 7 days have passed since the product arrived
  • If the product, tag, or packaging is lost, damaged, or soiled
  • If we determine that the purchase is intended for return

Article 5 Prohibited Acts

When using the Service, you are prohibited from engaging in the following acts:

  • Any act violating these Terms and Conditions or laws and regulations
  • Registering false information or using a third party's account
  • Purchasing products for the purpose of resale
  • Actions that go against public order and morals
  • Any act that infringes the rights of our company or a third party.
  • Using the Service for advertising or promotion
  • Intentional fraudulent purchases and orders placed while unable to pay
  • Any action that disrupts our servers or networks

If the Company determines that you have engaged in prohibited conduct, the Company may suspend your use of the Service without prior notice and shall not be liable for any damages incurred as a result.

Article 6 Disclaimer

We do not guarantee the safety, accuracy, completeness, security, etc. of this Service.

Article 7 Means of Contact

We will provide any required notice to you in a manner that we deem appropriate.

Article 8 Governing Law and Jurisdiction

These Terms and Conditions are governed by the laws of Japan, and in the event of a dispute, the Tokyo District Court or the Tokyo Summary Court shall be the exclusive court of first instance.

End